a770's Privacy Policy — How your information stays protected

1 Definitions and Scope

The meaning of some key terms used in this Policy is clarified below:

• "Personal information" means any information that can directly or indirectly identify you — such as your name, email address, mobile number, or financial details.
• "Processing" means any operation involving data, including collection, storage, use, transfer, or deletion.
• "Platform" means a770's website, mobile version, and all related services.
• "User" means anyone who has registered on this platform or is using its services.

This Policy applies to all of a770's services — from browsing the website to managing your account, making financial transactions, and contacting customer support. It applies equally to all players in Bangladesh who use a770.

2 Information We Collect

a770 only collects information that is necessary to operate its services, ensure security, and provide a better experience.

2.1 Registration and Identity Verification Information

• Full name and date of birth
• Email address and mobile number
• National ID or passport details (for identity verification)
• Address and postal code

2.2 Financial and Transaction Information

• Deposit and withdrawal amounts and dates
• bKash, Nagad, Rocket, or bank account details (only the required portions)
• Transaction history and payment methods

2.3 Usage and Technical Information

• IP address, device type, and operating system
• Browser version and language settings
• Time spent on the platform, pages visited, and gaming activity
• Cookie and session data (see section 7 for details)

2.4 Communication Information

• Live chat messages and email conversations
• Details of complaints or support requests

3 Purpose of Data Use

Collected information is used only for the following legitimate purposes:

3.1 Account Management and Identity Verification

Personal information is used to create, manage, and secure your a770 account. Age verification (21+) and identity confirmation are part of this process.

3.2 Processing Financial Transactions

Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfers, and to prevent fraud.

3.3 Providing Customer Support

Your communication history is used to provide 24/7 live chat and email support, enabling faster resolution of issues.

3.4 Security and Fraud Prevention

Technical information is analysed to detect and prevent unauthorised access, multiple account creation, money laundering, and other fraudulent activity.

3.5 Responsible Gaming

It is our responsibility to monitor gaming activity to identify problematic gambling patterns and provide assistance to users when needed. More details are available on a770's responsible gaming page.

3.6 Service Improvement

User experience is analysed to continuously improve the platform's functionality, gaming preferences, and quality of service.

4 Sharing Information with Third Parties

a770 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in limited circumstances:

4.1 Service Provider Partners

Only the information necessary to operate the service is shared with payment processors (bKash, Nagad, Rocket, banks), game software providers (Pragmatic Play, Evolution Gaming, Spribe, etc.), and technology infrastructure providers. These partners are contractually bound to protect the confidentiality of your data.

4.2 Legal Obligations

If a770 is legally required to disclose information under a court order, a request from an investigative authority, or applicable law, it will fulfil that legal obligation.

4.3 Fraud Prevention Agencies

Relevant information may be exchanged with authorised audit and security agencies to help detect financial crimes, money laundering, or other fraudulent activity.

5 Data Security Measures

a770 has adopted internationally recognised technical and organisational measures to protect your information:

5.1 Encryption Technology

All data transfers are carried out using SSL (Secure Socket Layer) encryption. Stored sensitive information is protected with advanced encryption algorithms.

5.2 Access Controls

Only authorised staff have limited access to your information, strictly for work-related purposes. All access is logged and regularly audited.

5.3 Security Testing

Regular security assessments, vulnerability testing, and penetration testing are conducted to ensure the platform's security is always maintained at the highest standard.

5.4 Data Breach Response

In the event of a data breach, a770 will notify affected users as quickly as possible and take the necessary corrective action.

6 Data Retention Period

a770 retains your personal information only for as long as it is necessary or legally required:

• Active accounts: All information is retained for as long as the account remains active.
• Closed accounts: Financial records are retained for a set period after account closure in accordance with legal obligations.
• Fraud investigations: Where an investigation is ongoing, relevant information is retained until the investigation is complete.
• Marketing consent: If you withdraw your consent, use of your information for marketing purposes stops immediately.

Once the retention period has ended, information is permanently deleted or anonymised using secure methods.

7 Cookies and Tracking Technologies

Cookies and similar technologies are used on the a770 website. These technologies improve your browsing experience.

7.1 Essential Cookies

These cookies are essential for maintaining login sessions, ensuring security, and saving preferences. Without them, the platform will not function properly.

7.2 Analytics Cookies

Anonymous analytics data is collected to understand which pages users visit most and where issues arise. This information is used to improve the platform.

7.3 Preference and Functionality Cookies

These cookies are used to remember your language preference, display settings, and other personalised experience choices.

You can control or delete cookies through your browser settings. Please note that disabling certain cookies may limit some features of the platform.

8 Your Rights

As a user of the a770 platform, you have the following rights over your own information:

8.1 Right to Access

You can find out at any time what information a770 holds about you. To make this request, contact [email protected].

8.2 Right to Rectification

If your personal information is inaccurate or incomplete, you can request a correction. a770 will update the information within a reasonable time.

8.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may not be possible to delete due to legal obligations.

8.4 Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted, particularly where the accuracy of the information is in dispute.

8.5 Right to Withdraw Consent

If you have previously given consent to marketing communications, you may withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of prior processing.

9 Protection of Minors

a770 is an adult gaming platform intended only for individuals aged 21 and above. We actively prevent minors from creating accounts.

• Age is verified at the time of registration.
• If an account is suspected to belong to a minor, it is suspended immediately.
• No information is knowingly collected from minors.
• If any such information has been collected inadvertently, it is deleted immediately.

10 International Data Transfers

In the course of operating a770's services, your information may be processed or stored on servers located outside Bangladesh. In such cases:

• SSL encryption is ensured for all data transfers.
• Overseas servers maintain protection standards equivalent to those in this privacy policy.
• Third-party data processors are bound by data protection agreements.

11 Changes to the Policy

a770 reserves the right to update this privacy policy as needed. For any significant changes:

• The updated version will be published on this page.
• Registered users may be notified by email or via a platform notification.
• Continued use of the platform after any changes will be considered acceptance of the new policy.

It is recommended that you check this page regularly to stay informed about the latest policy.

12 Complaints and Remedies

If you have any questions, concerns, or complaints about this privacy policy, please contact a770's customer support team directly. We will take your complaint seriously and endeavour to resolve it within a reasonable time.

• Live chat: 24/7 support in Bengali and English
• Email: [email protected]

If a satisfactory resolution cannot be reached through a770, you may file a complaint with the relevant authority in accordance with applicable local law.